GLOSSARY · DEFINITION
The harness
AI inside an operating system — clean data underneath, expertise codified around, methodology governing what it does.
The single concept that separates governed revenue from AI-bolted-on-the-CRM and from DIY-with-AI-tools. The harness is the difference between flashes of brilliance with no repeatability and a capability that compounds. AI makes the work economical. Expertise makes it right. Method makes it repeatable. Without the harness, AI is just a faster way to automate ungoverned data.