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Growth Orbit

CASE STUDY · NAMED WITH PERMISSION · QUOVANT

80% of cold calls were going to companies that could never buy.

Growth Orbit's work with Quovant, a managed-services provider for legal departments, is the coverage-gap story in miniature — a CEO fully committed to pipeline, a $10–15K/month power-dialer, reps dialing hours every day, and a market truth nobody had measured: only ~30% of the real TAM was in Salesforce, and roughly 80% of all calls were aimed at companies that could never buy. The engagement grew into a full sales-effectiveness redesign and ended in Quovant's acquisition by Miratech.

REAL MARKET IN SALESFORCE~30%
COLD CALLS TO NEVER-BUYERS~80%
POWER-DIALER SPEND$10–15K/mo
OUTCOMEAcquired by Miratech

THE PROBLEM

Why wasn't a committed team producing pipeline?

Quovant's CEO was fully committed to lead generation — this was not a case of underinvestment. The company paid $10–15K a month for a power-dialer so reps could self-serve cold calling: building their own lists, loading Salesforce themselves, and dialing for hours every day.

The catch was the market itself. Quovant sold into in-house legal counsel, and a viable target had to spend roughly $5M+ a year on outside counsel — a small, finite market where weeding out targets matters as much as qualifying the good ones. Nobody had done that data work up front. The dialer didn't fix the miss; it accelerated it.

WHAT GROWTH ORBIT DID

Start with the market truth, then rebuild the motion on it

Growth Orbit's assessment counted the real market and matched Salesforce against it — the coverage-gap analysis that has since become the standing first move. The finding — only ~30% of the real market in Salesforce, roughly 80% of calls aimed at companies that could never buy — reframed the problem from "call harder" to "govern who gets called." From there the engagement grew into a comprehensive sales-effectiveness redesign: a sales process aligned to how legal-operations buyers actually purchase, and a value assessment that gave reps a reason to be in the room.

THE OUTCOME

What did it produce?

A governed view of a finite market, a sales motion aligned to it, and — ultimately — Quovant's acquisition by Miratech. The guide builds the system; the client owns the outcome. In this case the outcome was the investors' exit.

THE PATTERN

Is the Quovant pattern unusual?

No — Growth Orbit sees the Quovant pattern as the industry default, and independent research agrees. Cognism's cold-calling research puts the industry-average cold-call success rate at 2.3%, while its own precision-targeted teams run at 6.7% — roughly a 3× gap explained by who gets called, not how often. A Harvard Business Review study found only 3% of companies' data meets basic quality standards, and B2B contact data decays at rates as high as 70.3% per year — in a small, finite market like Quovant's, an unmeasured list rots into a never-buyer list fast.

“Garbage data in, garbage results out. Whether you do inbound or outbound marketing, the quality of your database and lists has a huge impact on your results.”
— Brian Carroll, author of Lead Generation for the Complex Sale, in Forbes

What made Quovant different is that the data work got done: the market was counted, the coverage gap was measured, and the calling motion was rebuilt on top of a governed total addressable market instead of rep-built lists.

Case-specific questions

Questions this case usually raises

The same first move is available to you

What would this analysis find in your CRM?

Compare an agreed market baseline with your CRM, review the gaps and decide what to address next. The diagnostic is read-only; inputs, fee and timing are agreed before work.