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Growth Orbit

CASE STUDY · NAMED WITH PERMISSION · QUOVANT

80% of cold calls were going to companies that could never buy.

Growth Orbit's work with Quovant, a managed-services provider for legal departments, is the coverage-gap story in miniature — a CEO fully committed to pipeline, a $10–15K/month power-dialer, reps dialing hours every day, and a market truth nobody had measured: only ~30% of the real TAM was in Salesforce, and roughly 80% of all calls were aimed at companies that could never buy. The engagement grew into a full sales-effectiveness redesign and ended in Quovant's acquisition by Miratech.

REAL MARKET IN SALESFORCE~30%
COLD CALLS TO NEVER-BUYERS~80%
POWER-DIALER SPEND$10–15K/mo
OUTCOMEAcquired by Miratech

THE PROBLEM

Why wasn't a committed team producing pipeline?

Quovant's CEO was fully committed to lead generation — this was not a case of underinvestment. The company paid $10–15K a month for a power-dialer so reps could self-serve cold calling: building their own lists, loading Salesforce themselves, and dialing for hours every day.

The catch was the market itself. Quovant sold into in-house legal counsel, and a viable target had to spend roughly $5M+ a year on outside counsel — a small, finite market where weeding out targets matters as much as qualifying the good ones. Nobody had done that data work up front. The dialer didn't fix the miss; it accelerated it.

WHAT GROWTH ORBIT DID

Start with the market truth, then rebuild the motion on it

Growth Orbit's assessment counted the real market and matched Salesforce against it — the coverage-gap analysis that has since become the standing first move. The findings above reframed the problem from "call harder" to "govern who gets called." From there the engagement grew into a comprehensive sales-effectiveness redesign: a sales process aligned to how legal-operations buyers actually purchase, and a value assessment that gave reps a reason to be in the room.

THE OUTCOME

What did it produce?

A governed view of a finite market, a sales motion aligned to it, and — ultimately — Quovant's acquisition by Miratech. The guide builds the system; the client owns the outcome. In this case the outcome was the investors' exit.

Case-specific questions

Questions this case usually raises

The same first move is available to you

What would this analysis find in your CRM?

Quovant's finding took an assessment, not a year. Yours starts with the coverage-gap analysis — read-only, two weeks to first finding.